AML / KYC Notice

Why we do this

Tradeable digital items can be misused to move value obtained unlawfully. We would rather be an inconvenient place to attempt that than a convenient one, so we monitor for it and we verify identity where it is warranted.

When we may ask for verification

• Cumulative purchases above a threshold set in our internal policy.
• A payment instrument in a name that does not match the account holder.
• Rapid buy-and-resell patterns with no apparent economic purpose.
• A payment or delivery destination in a sanctioned jurisdiction.
• Any circumstance our monitoring flags as requiring enhanced due diligence.

What we may ask for

Government-issued photo identification, proof of address, and evidence of source of funds. We ask for the minimum necessary, store it securely, and delete it once the retention period required by law has passed.

What happens if we can't verify

We will refund the order in full to its original payment method and close the account. We will not deliver an item where we cannot satisfy our obligations. Where the law requires us to report, we report, and we may be prohibited from telling you that we have done so.

Sanctions

We do not serve customers in jurisdictions subject to EU sanctions, and we screen payouts and payment instruments against applicable sanctions lists.